Terms & Conditions

Terms and Conditions (T&C)

1. The Tour Designers” maintains the https://www.thetourdesigners.com/
2. “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
3. ‘’Visa and Master Card and which (AED) will be accepted for payment’’
4. ‘’We will not trade with or provide any services to OFAC and sanctioned countries’’
5. ‘’ Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’
6. ‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’
7. ‘’User is responsible for maintaining the confidentiality of his account’’

Privacy Policy (PP)

1. ‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’
2. ‘’The Tour Designers LLC will not pass any debit/credit card details to third parties’’
3. ‘The Tour Designers LLC, takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://www.thetourdesigners.com/) cannot guarantee the security of any information that is disclosed online’’
4. ‘The Tour Designers LLC is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
5. “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

Payment Confirmation – For Services

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

Cancellation Policy

Cancellation of services should be before event and before cancellation deadlines , in writing

1. For day excursions & transfers it should be 72 hours before event
2. For hotels it will be before the cancellation deadline stipulated by each hotel ranging from 21 days to 7 days before arrival
3. Visa fees 100 % non-refundable

Refund Policy

1. Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
2. We accept refunds based on (a) Due to non-delivery of services / tours. (b) Cancellation of tours due to less participants / unable to operate.